LEGAL

Privacy & Cookie Notice

How AMF & Co. Limited collects, uses and protects your information, and the cookies we use on this website.

Privacy notice

Last updated: 11 October 2026

This notice explains how AMF & Co. Limited collects, uses and protects personal information about people who visit our website, get in touch with us, or become our clients.

Who we are

AMF & Co. Limited is the controller of the personal information described in this notice. That means we decide how and why it’s used.

Registered in England and Wales, company number 16411277
Registered office: Unit C Aldow Enterprise Park, Manchester, M12 6AE
Email: enquiries@amfco.uk
Admin enquiries: Admin@amfco.uk
Registered with the Information Commissioner’s Office (registration pending)

We are a small practice and have not appointed a data protection officer. Please send any questions about this notice or your information to the email address above.

The information we collect

What we hold depends on how you deal with us.

Website visitors

Anonymous visit statistics, such as pages viewed, browser type and approximate country. When you use our enquiry form, Google reCAPTCHA also checks your browser and device details to block spam.

Source: your browser

People who contact us

Your name, email address and phone number; your business type, approximate turnover and the software you use; the services you’re interested in; your preferred call times; how you heard about us; and anything else you tell us.

Source: you, through our enquiry form, email or phone

Clients

Contact details; identity documents and the results of identity and anti-money laundering checks; tax references such as your Unique Taxpayer Reference and National Insurance number; bank statements, invoices, receipts and other financial records; payroll records; details of directors, shareholders and people with significant control.

Source: you and your business, HMRC, Companies House, your previous accountant and our identity verification provider

People connected to our clients

Names, payment details, payroll and CIS information for employees, subcontractors, customers and suppliers that appear in a client’s records.

Source: our client

We don’t ask for special category information, such as details about health. If it appears in records you give us, for example a medical expense, we only use it to carry out the work you’ve asked for.

How we use it and why we’re allowed to

Data protection law requires a lawful basis for each use of your information. Ours are set out below.

Replying to your enquiry and arranging a discovery call

Lawful basis: steps you’ve asked us to take before entering into a contract, and our legitimate interest in responding to people who contact us

Providing accounting, bookkeeping, tax, payroll and advisory services

Lawful basis: performance of our contract with you

Identity checks and anti-money laundering checks

Lawful basis: legal obligation under the Money Laundering Regulations 2017

Filing returns with HMRC and Companies House, and keeping records

Lawful basis: legal obligation, and performance of our contract with you

Keeping our website and enquiry form secure and free of spam

Lawful basis: our legitimate interest in protecting our website

Understanding how our website is used, in aggregate

Lawful basis: our legitimate interest in improving our website

Sending clients occasional updates about tax changes and our services

Lawful basis: our legitimate interest in keeping clients informed. You can opt out at any time, and every email includes an unsubscribe link

Dealing with complaints, claims, our insurer and our professional body

Lawful basis: legal obligation, and our legitimate interest in running and protecting our business

We don’t sell your information. We don’t make decisions about you based solely on automated processing.

Who we share it with

We only share your information where we need to, and our service providers may only use it on our instructions.

HMRC, Companies House and other government bodies

To file returns and meet our legal obligations

Our software and service providers

Cloud accounting software (Xero, Hubdoc and FreeAgent), email and file storage, our website and enquiry form (Framer), spam protection (Google reCAPTCHA) and identity verification checks. They store and process information on our behalf, under contracts that protect it

Accountants who work for us as subcontractors

To help deliver your work, under a written confidentiality and data protection agreement

Your previous or next accountant

To hand over your affairs when you switch, with your agreement

Our professional indemnity insurer, legal advisers and professional body (AAT)

To deal with claims, take advice and take part in regulatory monitoring

Law enforcement, including the National Crime Agency

Where the law requires us to report or disclose information

Transfers outside the UK

Some of our service providers store or access information outside the UK, including in the European Economic Area and the United States. Google reCAPTCHA, for example, sends information to Google in the United States.

When information leaves the UK, we make sure it stays protected. We rely on UK adequacy regulations, which cover the European Economic Area and US companies certified under the UK Extension to the EU-US Data Privacy Framework. Otherwise, we use the ICO-approved International Data Transfer Agreement or Addendum.

How long we keep it

We keep information only as long as we need it, then delete it securely.

Enquiries that don’t lead to us working together

12 months after our last contact

Client files, working papers and accounting records

6 years after our engagement ends, or longer while an HMRC enquiry or a claim is open

Identity and anti-money laundering records

5 years after our business relationship ends, as the Money Laundering Regulations 2017 require, and then deleted

Marketing preferences

Until you unsubscribe. We then keep a short record so we don’t contact you again

Website visit statistics

Kept only in aggregate, without identifying you

Keeping it secure

We protect your information with:

  • Two-factor authentication on all our software and email accounts

  • Encrypted storage and secure file sharing, rather than ordinary email attachments, for sensitive documents

  • Access limited to the people who need it for your work, all bound by confidentiality

We will never ask you to send bank login details. If a data breach is likely to put you at risk, we’ll tell you without undue delay, and we’ll report it to the ICO where the law requires.

Your rights

You have the right to:

  • Access the information we hold about you and get a copy

  • Correct information that is wrong or incomplete

  • Delete your information, unless the law requires us to keep it

  • Restrict how we use your information while a concern is looked into

  • Object to how we use it, including stopping marketing at any time

  • Move information you’ve given us to another provider, in a common format

  • Withdraw consent at any time, where we rely on your consent

Some rights have limits. For example, we can’t delete records the Money Laundering Regulations or HMRC require us to keep. To use any of your rights, email enquiries@amfco.uk. We’ll respond within one month, and there’s normally no charge. We may need to confirm your identity first.

Complaints

If you’re unhappy with how we’ve handled your information, please tell us first. Email enquiries@amfco.uk with “Data protection complaint” in the subject line. We’ll acknowledge your complaint within 30 days, look into it, and tell you the outcome without undue delay.

You also have the right to complain to the Information Commissioner’s Office:

Website: ico.org.uk
Helpline: 0303 123 1113
Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Changes to this notice

We’ll update this notice when the way we use information changes. Our cookie notice explains the cookies used on our website.

AMF & Co.

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©2025 AMF & Co. Limited is registered in England and Wales, company number 16411277. Registered office: AMF & Co. Limited, Unit C Aldow Enterprise Park, Manchester, United Kingdom, M12 6AE. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.